Privacy policy

Last updated: December 10, 2024

Privacy Policy

At Roselle, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, and products. By using our services, you agree to the collection and use of information as outlined in this policy.

Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the revised "Last updated" date.

Information We Collect
We collect personal information in various ways, depending on how you interact with our website and services. The types of information we collect include:

  • Directly from You: When you sign up for an account, make a purchase, or contact us, we collect your name, address, email, phone number, payment details, and any other relevant information needed to process your order or provide customer support.

  • Usage Information: We automatically gather details about how you use our website, such as device type, IP address, browser details, and actions on the site. This is done using cookies and similar technologies.

  • From Third Parties: We may receive information from trusted partners, payment processors, and service providers to help us provide and improve our services.

How We Use Your Information
We use your personal information for several purposes:

  • To Provide Services: To process orders, manage accounts, and communicate about transactions, shipping, and returns.
  • For Marketing: To send promotional emails, offers, and updates related to our products and services.
  • For Security: To detect fraud, ensure the safety of our website, and protect your data.
  • To Improve Our Services: To enhance user experience and respond to customer inquiries.

Cookies
We use cookies to improve your browsing experience and to understand how you interact with our website. Cookies help us remember preferences, perform analytics, and show personalized ads. You can adjust your browser settings to manage or block cookies, but doing so may affect your experience on our site.

Sharing Your Information
We may share your personal information with:

  • Service Providers: To help us with order fulfilment, payment processing, customer support, and other essential services.
  • Business Partners: For marketing and promotional activities.
  • Legal Compliance: When required by law or in response to legal processes such as subpoenas.

Data Security
We employ reasonable security measures to protect your personal information, but please be aware that no method is 100% secure. We recommend you avoid sending sensitive information through insecure channels.

Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications or request restrictions on how we process your data. To exercise your rights, contact us using the details below.

Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal data from anyone under 16. If we become aware that we have collected information from a child, we will take steps to delete it.

International Data Transfers
Your personal data may be transferred, stored, and processed in countries outside your country of residence. If we transfer your data internationally, we will ensure that appropriate safeguards are in place to protect your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at contact@rosellecosmetics.co.uk 

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.